If only that were true today, as my only mistake was trusting that Virgin Media would be able to help me. I have spent the first hour of my day on the phone with Virgin Media to try and get a human being that actually lives in this country to come out to the Jungalow to change the router and set up my system properly.
I have had rubbish service for the last 5 weeks and have made multiple calls to Virgins customer service.
As this department is located in Calcutta it is very difficult for them to understand what I am calling about.
In desperation, after my 3rd call today I asked this morning to be put through to the cancellation department I had had enough. So Amish transferred me to the cancellation department also in Calcutta and its operator had no idea what to do to help me. I am fuming, I have enlisted the big guns in the shape of my son in law Lee who is one of the managers at Virgin to try and get me the help I need. I think what made it worse was when I asked if there would be any recompense for the inferior service I am paying a lot for I was told that because I am not a business then there would be no recompense for the bad service. Sorry about that folks but I am so angry today, but now I have written it down and passed the anger onto you I will apologise and move on haha.
This morning was a revelation I had pushed to the back of my mind. So what was this revelation I speak of, well, it is the moodiness of tired adolescents first thing in the morning. Yes folks the school runs are again running. After putting up with sullen and rude grunts from both my grandsons this morning I got out my big stern nana voice and told them that if they didn't sort things out and give their heads a wobble. then they were not welcome haha. I have to say it did do the trick. Actually, today has been a catalogue of me getting angry or upset. God help the mother unit if things go pear-shaped at the hospital when I take her for her appointment this morning.
This afternoon I decided to go and try and plant the 19p Christmas Tree I bought at the beginning of January haha. I found a place close to the house so that I can run a string of fairy lights to it next Christmas, always assuming that it will actually grow.
Having done a little gardening and retail therapy after the uneventful eye clinic this morning I am feeling a lot calmer haha.
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